From:
07-09-17
To:
20-09-17
Contact Center Executive

Handle Customer queries & complaints meeting the service level standard
Ensure first contact resolution in every possible cases
Effectively follow up and escalate the queries & complaints where necessary

Qualification

MBA/ BBA/ Masters/ Bachelor in Economics/ Business Studies/ Public Administration from recognized institutions
Minimum CGPA: 3 out of 4
Prior experience in call/ contact center environment is preferable, freshers are also encouraged to apply
Excellent verbal and written communication skills in English & Bangla
Adequate computer literacy to work in online software modules & office packages
Willing to work in any working-shifts (24X7)

Employee :
Apply Link

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